We are looking for a highly skilled and experienced Executive - Guest Relations to join our team at Aster DM Healthcare Limited in Kannur. The ideal candidate will have a strong background in healthcare and excellent guest relations skills.
Roles and Responsibility
- Manage front office operations, ensuring seamless day-to-day activities.
- Develop and implement effective guest relation strategies to enhance patient satisfaction.
- Coordinate with various departments to ensure efficient service delivery.
- Handle customer complaints and feedback professionally and courteously.
- Maintain accurate records of patient interactions and transactions.
- Collaborate with the management team to achieve business objectives.
Job Requirements
- Minimum 2 years of experience in guest relations or a related field.
- Strong knowledge of healthcare industry practices and regulations.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a quick-paced environment.
- Proficient in MS Office and other relevant software applications.
- Strong problem-solving and analytical skills.