McNROE Consumer products Pvt Limited

Job Description (JD)

Position - Assistant Manager Quality

Department: Quality
Reports To: Quality Manager / R&D; Head
Location: Manufacturing Plant- Haridwar

Job Purpose

To ensure consistent product quality through effective implementation of Quality Assurance & Quality Control systems in compliance with GMP, ISO, regulatory requirements, and customer expectations. Responsible for quality systems, laboratory management, NPD commercialization, vendor quality, audits, complaint handling, cost optimization, process improvement, and continuous quality enhancement.

Key Roles & Responsibilities

1. Quality Assurance & Quality Control

- Ensure compliance with QMS, GMP, ISO, SOPs, and regulatory requirements.
- Approve RM, PM, In-Process, FG, and Stability Samples.
- Monitor laboratory activities, material release, calibration, validation, and qualification of laboratory instruments.
- Review BMR, BPR, COA, STS, specifications, and quality documents.

2. New Product Development (NPD)

- Coordinate with R&D;, Production, and Procurement for commercialization of recent products.
- Ensure timely approval of FDA documents, validation batches, stability studies, product trials, commercial launches, and adherence to NPD timelines.

3. Cost Optimization & Continuous Improvement

- Identify formulation, RM, PM, and process cost-saving opportunities without compromising quality.
- Implement Kaizen, 5S, Safety, Lean, and Quality Improvement initiatives.
- Reduce COPQ through preventive quality controls and laboratory optimization.

4. Manufacturing Quality Improvement

- Monitor manufacturing processes to reduce rejection, rework, and deviations.
- Analyze quality trends and implement Zero Defect, SPC, and process capability improvement initiatives.

5. Vendor Quality Management

- Identify, qualify, audit, approve, and monitor supplier performance.




- Ensure supplier compliance with specifications, quality agreements, and regulatory requirements.
- Support alternate vendor development.

6. Customer Quality & Complaint Management

- Handle customer complaints through RCA, CAPA, and effectiveness verification.
- Monitor complaint trends, reduce recurring defects, and participate in market quality improvement activities.

7. Regulatory Compliance & Audit Management

- Ensure compliance with statutory, GMP, ISO, and customer requirements.
- Manage deviations, change controls, CAPA, and non-conformities.
- Lead Internal, Supplier, Customer, and Certification Audits, ensuring timely closure of audit observations.

8. Training & Team Development

- Conduct training on GMP, SOPs, ISO, 5S, Safety, GDP, and Quality Systems.
- Develop competency matrices, evaluate employee skills, and promote a quality culture.

9. Documentation & Reporting

- Maintain SOPs, specifications, validation reports, quality records, audit documents, and MBR reports.
- Monitor quality KPIs and recommend corrective and preventive improvements.

Qualification

- B.Sc./M.Sc. (Chemistry) or B.Pharm./M.Pharm.

Experience

- 68 years of experience in QA/QC within Perfume, Cosmetics, Personal Care, Home Care, FMCG, or Pharmaceutical Manufacturing.
- Hands-on experience in ISO 9001, GMP, Vendor Audits, Product Development, Quality Systems, and Laboratory Management.

Technical Skills

QMS • ISO 9001 • GMP • GLP • RCA • CAPA • FMEA • SPC • MSA • 7 QC Tools • Lean Manufacturing • Kaizen • Risk Assessment • Laboratory Testing & Instrumentation • SAP • MS Excel • PowerPoint • Data Analysis.

Behavioural Competencies

Leadership • Team Management • Analytical Thinking • Problem Solving • Decision Making • Cross-functional Coordination • Communication • Customer Focus • Continuous Improvement • Planning & Execution • Result Orientation.

📌 Assistant Manager- Quality (Haridwar)
🏢 Mcnroe
📍 Haridwar