Role & Responsibilities

- Handle inbound and outbound sales inquiries for domestic and international holiday packages, flights, and hotel bookings
- Understand customer travel requirements (destination, budget, dates, group size) and suggest suitable packages
- Prepare and share customized travel itineraries and quotations with clients
- Follow up on leads through calls, emails, and WhatsApp to convert inquiries into confirmed bookings
- Achieve monthly and quarterly sales targets and revenue goals
- Coordinate with tour operators, airlines, and hotel vendors for pricing, availability, and bookings
- Maintain accurate records of bookings, payments, and customer interactions in CRM/booking software
- Handle client queries related to visas, travel insurance, and documentation
- Build and maintain long-term relationships with clients for repeat business and referrals
- Stay updated on new destinations, travel trends, seasonal offers, and competitor packages




- Resolve customer complaints and escalations related to bookings or travel experience
- Collaborate with the operations team to ensure smooth pre- and post-travel support for clients

Preferred Candidate Profile

- Graduate in any discipline; a degree/diploma in Travel & Tourism is a plus
- 14 years of experience in travel sales, holiday packages, or the tourism industry
- Robust knowledge of domestic and international travel destinations
- Excellent communication, negotiation, and convincing skills
- Target-driven with a proven track record of achieving sales numbers
- Proficient in MS Office and CRM/travel booking tools
- Customer-centric approach with strong follow-up and relationship-building abilities
- Ability to multitask and work under pressure in a fast-paced environment
- Fluency in English and Hindi; knowledge of additional regional languages is an advantage

📌 Travel Consultant (Gurugram)
🏢 Meet And Tour
📍 Gurugram