Job Description Direct Distribution Frontline Sales

Band-1

CTC -Up to 3.5 lakh rupees

JOBSUMMARY :

Promotingand Selling Life insurance products directly to customers, identifying clientneeds, building client relationships and meeting Sales targets

KEYRESPONSIBILITIES :

Lead Generation- Identify and Prospect new clients through networking,referrals or cold calling.

Directly promote and sell life insurance policies to prospective clients.

Assess client needs and financial goals to recommend the most suitableinsurance products as per customer need analysis and ensure right productpositioning with customer.

Build and maintain long lasting relationships with clients for retention andcustomer satisfaction.

Meet or Exceed sales targets and performance metrics and achieve new businessproductivity & Renewal Targets.

Handle client inquiries and provide customer service throughout the salesprocess.

Tomanage all the operations of processing application, Forms, and Policydocumentation and collaborate with operations team for timely issuance ofpolicy.

Maintain up to date knowledge of all insurance products and companyregulations.

Stay informed about industry trends, competitors offerings and regulatoryupdates.

Ensure to report DSR via companys sales report management system.

Handle policy renewals and other administrative tasks related to policies toprovide excellent customer service to the existing and recent clients.

Ensure quality follow up on assigned leads to ensure timely closure and updatestatus on assigned leads.

Adhere to compliance & procedural obligations as per company laid outnorms.

Take active interest in self-development needs and participate in technical,product and skills training and keep abreast of product and servicedevelopments

Meet customers to resolve issues or queries proactively

Handle complaints in a timely and professional manner

Host events for customers to develop new and long-term relationship





MINIMUM/SPECIFICEXPERIENCE :

Graduate/ Post Graduate in any discipline

Good communication skills English & regional language (mandatory)

Agegroup: 25-38 years

Min2 years of Sales experience

Preferably has own conveyance

Previous Sales experience of BFSI industry is preferred

Competenciesand Skills -

1. Competency - Sales Orientation
Definition-
Proactively researches and stays updated on new life insurance products and services

Identifies customer needs and recommends appropriatesolutions

Develops strong relationships with existing customers todrive repeat business

Meets or exceeds monthly/quarterly sales targets

Skillset required-
Product Knowledge, Prospecting, Communication, Customer Understanding, ClosingSkills

1. Competency- Customer Delight
Definition-

Proactively identifies and addresses customer needs andconcerns

Knows customer segments in the locality and develops strongrelationships with customers to foster loyalty and trust

Provides product knowledge training to sales team to enhancecustomer experience

Analyses customer feedback and implements improvements toprocesses and services

Skillset required-
Customer Service, Relationship Building, Active Listening, Problem Solving,Feedback Handling

1. Competency- Work Ethics
Definition-
Promotes a culture of integrity and ethical behaviour within the team

Ensures sales practices comply with relevant laws,regulations, and industry standards

Provides guidance to sales representatives on ethicaldilemmas and decision-making

Takes prompt action to address any unethical conduct ormisconduct towards brand values

Skillset required-
Integrity, Compliance, Fairness, Responsibility, Ethical Behaviour

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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