Duties:

- ServiceNow Scripting: Proficient in Glide API, Business Rules, Script Includes, and Client Scripts
- Flow Designer: Ability to build and manage lifecycle automation and Breakfix workflows
- Data Model Knowledge: Deep understanding of alm_asset, alm_hardware, cmdb_ci, and normalization tables
- UI Policies Catalog Development: Create catalog items with variables, UI scripts, and service catalog flows
- IntegrationHub / REST APIs: Experience with third-party integrations like procurement systems, SCCM, JAMF
- Discovery CMDB: Ability to map assets to CIs and leverage discovery data effectively

Skills:

Specialized HAM Knowledge

- Asset Lifecycle States: Understanding of HAM stages: Ordered -> Received -> In Use -> Retired/Disposed
- HAM Pro Features: Familiarity with normalization, reclamation, asset return, and audit tracking
- Stockroom Transfer Order Logic: Configure and script stock movement and fulfillment
- Model Normalization: Using Normalization Content Service (NCS) to standardize asset data
- Breakfix Return Flows: Design and troubleshoot asset replacement workflows

Process and Reporting Skills

- KPI/Reporting:



Create dashboards for asset compliance, aging, and ownership
- Compliance Audit Support: Enable lifecycle tracking for audit readiness
- Data Quality Management: Validate data sources, clean up records, and use transform maps

Collaboration Soft Skills

- Stakeholder Communication: Work with product managers, procurement, and IT teams
- Agile Delivery: Participate in sprints, write user stories, and handle iterative delivery
- Documentation: Maintain technical docs, SOPs, and transition guides

Education:

Bachelors degree in Computer Science, Information Technology, or a related field. Relevant certifications such as AWS Certified Solutions Architect, Azure Administrator, or Google Cloud Certified - Qualified Cloud Architect are preferred

","

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Cloud Engineer III (Gurugram)
🏢 SteerLean
📍 Gurugram