Front Office Executive

Role responsibilities

- To receive the customer with a pleasant smile and wish them

- To attend telephone calls politely and precisely adhering to telephonic etiquettes

- To perceive if the client is a current client or an old client (Already registered)

- To get the information about purpose of visit and guide them to the concerned Consultant department

- To collect the reference letters if any and shall duly informed to marketing team

- To make an entry of the referred doctors name and address in the computer

- To make a note on the form and in the computer if the doctor referred was the primary consultant or a reference letter from other sources

- To handover the client folder to the concerned OPD

- To capture the source of awareness of the customer





- To guide the visitors to the concerned room / departments

- To answer various queries of the customer

- To prepare the Daily statistics report

- To adhere to the safety norms of hospital and to follow both customer / staff safety

Preferred candidate profile

One plus years of Experience in Front Office

SRIKAMATCHI MEDICAL CENTRE

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📌 FRONT OFFICE EXECUTIVE (Thanjavur)
🏢 SriKamatchi Medical Centre
📍 Thanjavur