Job Description

Position title: Service Engineer

Department: Marine Service

Location: Works office / Regional office

Full/Part-time: Full time

Organizational relationships

- Reports to: Deputy Area Technical Manager, Zonal Manager
- Supervises: Senior technicians and technicians
- Functional relationship with: Works office, Naval Offices / CG offices/ Repair Agencies concerned, End Users

Academic qualification

- Essential: Engineer Diploma + 2.d + 2.e
- Desired: Engineer Graduate

Experience

- Relevant: Minimum 1 to 2 years
- Total: 3 to 4 years

Technical skills

- Mechanical / Electrical background with service, maintenance, repairs background.
- Knowledge of pump sets, diesel generator sets, compressors and other electro mechanical machines and maintenance of the same.

Soft skills

- Effective communication skills
- Ability to deal with customers & external agencies
- Self Motivation for disciplined execution with perfection

Primary Responsibilities

A) Recent orders: installation-commissioning

- Commissioning

i. To conduct commissioning trials proving the system training to operators on operations & maintenance

ii. To rectify defects noted during commissioning

iii. SAT commissioning report

B) Back up services

- SE visit - Assessment of Complaint & feed back

C) Job works –

REFIT REPAIR JOBS

- Execution of work order

i. To collect / Forward Serviceability Check Units to works

ii. To collect / Forward Calibration Instruments to works

- Dispatch

i. To confirm receipts to works HO

- Billing

i. To receive feedback from customers

Secondary responsibilities

A) New orders:



Installation-commissioning

- Warranty

i. Responsible for periodic follow up visits and collection of performance data at least 2 times during warranty (in absence of any complaints)

- Warranty complaints

i. Engineers visits

ii. Analysis / data collection

iii. Rectification – including modifications, if required

B) Back up services

- To collect operational data
- To study log book
- To enquire / obtain details about complaints
- To enquire / obtain details about first occurrences
- To conduct trial runs / test as required
- To analyze / identify defect & recommend corrective measures / shortfalls

C) Job works –

REFIT REPAIR JOBS

- Feedback – plant status assessment & related feedback covering,

i. Defects reported against actual defects

ii. Defects not reported / observed

iii. Confirmed requirement of spares

iv. Anticipatory requirement

v. Calibrations needed

vi. Serviceability check

vii. Ships schedule

- Quotation

i. To prepare an offer based on present status feedback

ii. To submit the tender

- Work order

i. To collect exemption certificates

- Execution of work order

i. Dismantling at Site and cleaning / inspection for finalizing materials requirements

- Dispatch

i. Delivery – to forward duly endorsed DC’s to works

ii. Repairs / assembly / refitting

iii. To process additional materials requirements during repairs

iv. To conduct harbor trials / sea trials

v. To forward completion certificates

Budget responsibilities

Environmental Condition

Onboard Ships

Constraints of defense regulations & complying with them

📌 Service Engineer (Vasai-Virar)
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