The Opportunity
We are looking for an SAP EP Senior Consultant to join the EY GDS TechOps Team. As part of our EY GDS TechOps team, you will be responsible for design, implement, and maintain web-based portals to integrate SAP/non-SAP applications, providing centralized access to business data. You will customize user interfaces, manage roles, and optimize user experience. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize applications to deliver seamless global operations support to global clients.
This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.
Your Key Responsibilities
- Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
- Provide senior level support for SAP EP development activities including customizations, enhancements, and bug fixes across multiple SAP environments.
- Perform Code Reviews, Performance Tuning and optimization of EP developments to ensure optimal execution of SAP programs and applications.
- Collaborate with functional and technical teams to gather requirements, assess business needs and provide expert advice on EP development tailored to business requirements.
- Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
- Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP EP requirements and programs.
- Develop and maintain technical documentation including system configuration, installation procedures and guidelines.
- Mentor and train junior SAP EP Team Members, sharing best practices and providing guidance on technical issues and troubleshooting techniques.
- Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation.
- Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
- Available to work on shift hours depending on the requirement of the client
- Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
- Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.
Skills and attributes for success
- Bachelors degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
- At least 3 to 7 years of experience in SAP Enterprise Portal experience in SAP NetWeaver Portal, Java stack/WebDynpro, UWL configuration, and portal administration (iViews, worksets)
- Minimum of 2 years working experience in SAP EP development with a focus on level 3 support and global operations
- Understanding of SAP Functional modules and business processes with the ability to translate business requirements and issues into technical solutions
- Excellent troubleshooting skills with the ability to analyze and resolve complex technical issues in a timely manner in a multi-region environment.
- Experience working in a global setting with multi-regional teams, understanding cultural nuances and time zone differences.
- Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.
- Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements
Ideally, youll also
- Technical Expertise: Deep knowledge of SAP NetWeaver Portal 7.4 or higher, Java frameworks, and WebDynpro Java.
- Experience: Generally 37 years of relevant experience
- Tools: Proficient in SAP NetWeaver Developer Studio (NWDI) and Portal Content Development.
- SAP Certification such as SAP Certified Development Associate SAP Netweaver
What we look for
- A team of people with commercial acumen, technical experience and enthusiasm to learn recent things in this fast-moving environment.
- An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
📌 Senior SAP Enterprise Portal Consultant (Coimbatore)
🏢 EY
📍 Coimbatore