- Complete ownership of managing HUB Admin activities/operation & Admin Team
- Defining Scope and KRAs of Team members
- Communicate and co-ordinate with immediate management for day to day activities
- Direct reporting to Regional Admin Head TCSiON on day to day activities, incident management etc.
- Monitoring and reporting of key project activities, plans and progresses
- Managing calls and discussions
- End to end Exam day and non exam day administrative activities management and Team coordination
- Ensuring zero incident on Exam day related to Admin Services
- Help in Recruitment, Training and talent development of Team Members
- Define and deploy control and Monitoring mechanism Admin Team within HUB
- Training and development of Admin Team within HUB
- Ensure Standardising of process at all Exam Venues within HUB
- Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
- Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
- Central spoc for all Facility related matters within HUB
- Ensure SLA/SLC at Exam Venues
- Governance over ViDZ/LISP partners ,
regular meeting and closure of Audit points
- Deployment of Adhoc/Contract manpower at Exam Venue
- Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region
- Maintain and monitor legal compliances for all Venues
- Prepare and deploy contingency/BCP
- Surprise checks at exam Venues
- Handle crisis situation
- Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances
- Conduct audit of Exam venues
- Any other duty assigned from time to time
Must Have
- Good communication skills (written/verbal)
- Strong technical knowledge of Electrical Equipments
- Experienced in Soft services facility mgmt.
- Experience in Facility Operations and management
- Must have managed a team
- Experience in conflict management
- Willing to work, learn and perform under extreme pressure
- Willing to travel
- Valuable liasoning with Police and other local Govt. departments
- Aware of laws related to facility compliance and operations
- Vendor Management skills
- Open to take complete ownership, responsibility & accountability of assigned work
- Good computer knowledge ( Microsoft xls,word, Powerpoint etc)
Good Have
- Professional Certifications, additional language knowledge, Solid analytical and logical understanding