Roles and Responsibilities

- Client Servicing & Relationship Management
- Build trusted relationships with assigned clients and act as their primary point of contact.
- Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged
- Understand client business goals and suggest relevant solutions to help them achieve better results.
- Share product/service updates, current features, or add-on oerings to keep clients informed and interested.

Client Servicing & Relationship Management

- Build trusted relationships with assigned clients and act as their primary point of contact.
- Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
- Understand client business goals and suggest relevant solutions to help them achieve better results.
- Share product/service updates, new features,



or add-on oerings to keep clients informed and interested.

Retention & Renewals :-

- Drive timely contract renewals and ensure minimal client churn.
- Track client usage, engagement levels, and overall satisfaction to ensure high retention.
- Provide clients with ROI-driven insights to reinforce the value of our services.

Upselling & Cross-Selling

- Identify opportunities to expand client engagement through relevant upsell and cross- sell solutions.
- Collaborate with internal teams to customize oerings as per client needs.

INTERESTED CANDIDATES CAN SHARE THEIR CV ON (phone hidden) OR [email protected]

📌 Deputy manger - Field sales - Ludhiana
🏢 Infocom Network
📍 Ludhiana