- Organize training programs on Planning & Installation for all new dealers.
- Maintain the profitability as per the costing furnished by sales team
- Handle all major projects and complete within the agreed timelines
- Visit all dealer jobs periodically and maintain the quality of Installation as per the standards
- Train and develop the dealer team on all new products introduced
- Maintain valuable PR with all key customers during the installation stage and collect satisfaction letters.
- Provide the necessary cost variance reports for all major jobs executed
- Release timely work orders to dealers on NAD / Key customer jobs
- Submit necessary documentations and bills to customers and facilitate timely collection
- Furnish continuous feedback on the product quality to the Product Managers and contribute for improvement
- Support Channel Partners with necessary spares during the pre commissioning failures
- Prepare pre commissioning failure reports to Quality / Factory and get necessary credit to branch
- Claim timely insurance on damaged machines delivered at warehouse/sites and follow up for necessary settlement
- Ensure to get credits for spares issues during pre-commissioning failure from factory
- Ensure there are no escalations, in case of any escalations resolve the same at earliest
📌 Planning u0026 Installation Professional (Patna)
🏢 Blue Star
📍 Patna
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