Job_Description":"

We are looking to recruit a Power Platform Support Analyst to join our growing team and support the delivery, operation, and ongoing stability of Power Platform solutions across client and internal environments.

The successful candidate will work closely with Power Platform Developers to ensure solutions are effectively deployed, configured, maintained, and supported across Development, Test, UAT, and Production environments. While this is primarily a support and platform operations role, the position requires strong technical understanding to troubleshoot issues, support deployments, and maintain platform performance and reliability.

Experience with application lifecycle management (ALM), deployment tooling, environment configuration, release management, and PowerShell scripting will be highly desirable.

Our technology stack primarily includes Microsoft Power Platform, SharePoint, SQL Server, Power BI, and supporting C# components, along with exposure to Robotic Process Automation (RPA) tools.

Key Responsibilities

1. Practice Gateway Support

Support our flagship accountancy portal, including:

Supporting production environments and releases

Assisting with deployments, upgrades, and hotfixes

Investigating and resolving incidents and user-reported issues

Supporting developers by validating changes and monitoring solution health

2. Client Project Support

Provide operational and deployment support for:

Practice Gateway implementations

Power BI reporting solutions

Power Platform and RPA-based solutions

Responsibilities include:

Setting setup and configuration

Deployment support





Post-go-live issue resolution and maintenance

3. Internal Systems & Platform Support

Assist with:

Supporting and improving internal systems and data platforms

Maintaining environments, security, and access controls

Improving monitoring and support processes to reduce operational issues

Requirements

Experience Required

36 years of experience in technical support, application support, or platform operations roles

Suitable for candidates in their first or second professional role looking to build expertise within the Microsoft Power Platform ecosystem

Ability to work independently and manage assigned responsibilities effectively

Strong troubleshooting and technical issue-resolution skills

Experience supporting deployments, live/production environments, and development teams

Ability to manage multiple priorities in a fast-paced environment with minimal supervision

Required Skills

Microsoft Power Platform

Dataverse entities and configuration

Environment and solution management

Understanding of forms, workflows, plugins, and customisations

Experience supporting Power Platform solutions

Power Automate

Monitoring, troubleshooting, and resolving failed or degraded flows

Supporting automation processes and integrations

SQL Server

Writing SQL queries for data investigation and reporting support

Troubleshooting data-related issues

Power BI

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Power Platform Support Analyst (Jammu)
🏢 Rvs Global Solutions
📍 Jammu