07 Aug
|
Jobs Territory
|
Bengaluru
07 Aug
Jobs Territory
Bengaluru
Job description
Job Title: Customer Support Executive, Semi-Voice Process
Location: Bangalore, Work from Office
Work Schedule: 6 Days Working
Responsibilities:
• Handle customer queries via calls and chat/email support.
• Provide accurate information and resolve customer concerns efficiently.
• Maintain a high level of customer satisfaction through qualified communication.
• Document and track customer interactions using the CRM system.
• Escalate unresolved issues to the appropriate departments.
• Meet productivity and quality targets as per company standards.
Required Skills & Qualifications:
• Excellent verbal and written communication skills in English.
• Basic computer knowledge and typing speed.
• Ability to handle customer queries with patience and professionalism.
• Ability to work 6 days a week with one rotational off.
📌 Customer Support Executive (Bengaluru)
🏢 Jobs Territory
📍 Bengaluru