We are looking for a highly skilled and experienced Customer Service Executive to join our team in Nellore, B V Nagar. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the financial industry.

Roles and Responsibility

- Handle customer inquiries and resolve issues related to secured business loans.

- Provide excellent customer service and ensure high levels of customer satisfaction.

- Respond to customer complaints and concerns professionally and promptly.

- Collaborate with internal teams to resolve complex customer issues.

- Maintain accurate records of customer interactions and transactions.

- Identify opportunities to upsell and cross-sell products and services to customers.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the financial industry.

- Solid knowledge of customer service principles and practices.

- Excellent communication and interpersonal skills.





- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Strong problem-solving and analytical skills.

- Proficient in using computer systems and software applications.

- Educational qualification: Any Graduate or Postgraduate degree.

About Company

Tata Capital Ltd is a leading financial institution that provides secured business loans and other financial products and services to its customers. We are committed to providing excellent customer service and building long-term relationships with our clients.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive - Secured Business Loans (Micro LAP) (Nellore)
🏢 Tata Capital
📍 Nellore