Role & responsibilities

A Sales Manager for Personal Loans (Branch Channel) drives retail loan growth by leading a team to achieve monthly disbursement targets, focusing on acquiring recent customers through branch walk-ins, and internal referrals. They ensure high-quality sourcing, manage documentation from login to disbursement, and ensure compliance with bank policies.

Key Responsibilities:

- Aggressively drive sales numbers for Personal Loans to meet monthly, quarterly, and annual targets.

- Recruit, train, motivate, and manage a team of Relationship Managers/Sales Executives to boost productivity.

- Work closely with branch staff to convert walk-in customers and manage Direct Sales Teams (DST).

- Build a strong customer base, identify new market opportunities, and conduct on-ground lead generation activities.





- Ensure smooth end-to-end processingfrom sourcing to login, documentation, credit assessment, and final disbursement.

- Maintain strong relationships with clients to ensure repeat business and high NPS scores.

- Ensure strict adherence to internal guidelines, KYC norms, and external regulations.

- Monitor competitor activities and trends to adjust sales strategies.

Required Skills and Qualifications:

- Education: Graduate or MBA.

- Experience: 37 years of experience in loan sales (specifically Personal Loans), retail lending, or banking, with prior team management experience.

📌 Sales Manager - Personal Loans Branch Channel (Guwahati)
🏢 IndusInd Bank
📍 Guwahati