- Manage and supervise all branch activities for gold loan processing and customer service.
- Ensure error-free audit and compliance with internal policies and regulatory guidelines.
- Drive gold loan growth and meet monthly targets through effective sales strategies.
- Conduct local marketing and promotional activities to attract current customers.
- Cross-sell financial products like insurance, savings, and investment plans to increase revenue.
- Lead and motivate the team towards achieving goals and provide training and support for high performance.
- Work with all internal departments to ensure business growth.
- Ensure high levels of customer satisfaction through prompt and courteous service, resolving complaints and queries effectively.
- Adhere strictly to KYC norms and loan documentation, and submit timely reports on branch performance, loan disbursements,



and collections.

Job Requirements

- Minimum 5 years of experience in gold loans, preferably in NBFCs.
- Strong knowledge of gold valuation and loan processing.
- Team handling experience is mandatory.
- Ability to drive business growth and ensure process adherence.
- Excellent communication and customer service skills.
- Ability to work with cross-functional teams to achieve business objectives.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sales Manager (Vellore)
🏢 AV GLOBAL ADVISORY SERVICES
📍 Vellore