We are looking for a skilled Customer Service Domestic Voice Regional Language Team Member with 2 to 7 years of experience to handle Telecom Inbound Voice Transactions/Request for India-based Telecom service providers using various tools. The ideal candidate will have excellent communication skills and be able to process transactions efficiently and accurately.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally.

- Process transactions in a timely and accurate manner using various tools.

- Ensure high-quality customer service and maintain satisfaction.

- Collaborate with team members to achieve goals.

- Provide support and guidance to customers via phone, email, or chat.

- Maintain accurate records of customer interactions and transactions.

Job Requirements

- Minimum 2 years of experience in customer service or related field.





- Excellent communication and problem-solving skills.

- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

- Solid analytical and troubleshooting skills.

- Experience with CRM software and other relevant tools.

- Any graduate degree from a recognized university.

About Company

Hexaware Technologies is a leading provider of IT services and solutions, committed to delivering exceptional customer experiences and driving business growth.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Domestic Voice Regional Language Team Member-BPS (Pune)
🏢 Hexaware Technologies
📍 Pune