Key Responsibilities:

- Client Relationship Management:
- Act as the main point of contact for a portfolio of international clients (mainly from Australia).
- Understand client goals and coordinate delivery of digital services accordingly.

- Campaign & Project Coordination:

- Work with internal teams (SEO, Ads, Design, Development, Content, Support) to manage end-to-end campaign execution.
- Track timelines, communicate updates, and ensure timely delivery.

- Performance Reporting:

- Prepare and deliver monthly reports, campaign insights, and recommendations.
- Conduct Zoom calls and review meetings with clients to present outcomes and upsell value-add services.

- Upselling & Retention:

- Identify client growth opportunities (e.g., new services, campaign upgrades).
- Improve client retention and satisfaction through proactive engagement.

- Documentation & Process Adherence:

- Maintain project documentation in ClickUp/CRM tools.
- Follow SOPs and escalate issues when necessary to management.

Key Requirements:





- 25 years of experience in digital marketing account management or client servicing.
- Strong understanding of SEO, Google Ads, Meta Ads, or digital campaigns.
- Excellent English communication skills (written & spoken).
- Solid project coordination, multitasking, and people management skills.
- Comfortable using tools like Google Sheets, ClickUp, Slack, Zoom, Canva, etc.
- Prior experience handling international clients (Australia preferred) is a bonus.

Preferred Qualifications:

- Bachelor’s degree in Marketing, Communications, IT, or related field.
- Certification in Google Ads, Meta Blueprint, or HubSpot is a plus.
- Familiarity with healthcare, dental, or local service industry clients is a bonus.

Why Join Web99:

- Work with international clients and high-conversion campaigns.
- Flat hierarchy and performance-driven culture.
- Up-to-date tools, processes, and SOP-based workflow.
- On-the-job training, exposure to digital automation, AI tools, and real campaign analytics.

📌 Account Manager_Digital Marketing (Ahmedabad)
🏢 Web99
📍 Ahmedabad