We are seeking an experienced Internal Sales Engineer / Internal Sales Executive with a solid background in the pump industry. The successful candidate will be responsible for preparing quotations, selecting pumps, providing technical sales support, following up opportunities, and ensuring an exceptional customer experience for Australian clients.
This is an excellent opportunity for someone who enjoys both engineering and sales and wants to build a long-term career with a growing international business.
Key Responsibilities
Sales & Customer Service
- Respond to customer enquiries via phone and email.
- Prepare accurate quotations within agreed response times.
- Follow up quotations to maximise conversion rates.
- Build strong relationships with customers and suppliers.
- Provide exceptional customer support throughout the sales process.
- Identify opportunities to upsell and cross-sell products.
- Support the Australian sales team with technical and commercial enquiries.
- Maintain customer records and sales activities within the CRM.
Technical Sales
- Select pumps based on customer applications.
- Review customer specifications and process requirements.
- Perform pump sizing and hydraulic calculations.
- Read and interpret P&IDs;, GA drawings and engineering specifications.
- Recommend suitable pump types, seals, motors and accessories.
- Prepare technical proposals and product comparisons.
- Liaise with manufacturers for pricing and technical support.
- Assist with troubleshooting and technical product enquiries.
Administration
- Generate quotations, sales orders and purchase requisitions.
- Coordinate with suppliers regarding lead times and deliveries.
- Prepare technical documentation and data sheets.
- Maintain pricing databases and product information.
- Ensure all documentation is accurate and complete.
Essential Requirements
- Minimum 3 years' experience in industrial pump sales or pump applications.
- Experience with centrifugal pumps, submersible pumps, slurry pumps, chemical pumps, dosing pumps or positive displacement pumps.
- Strong understanding of pumping systems and industrial applications.
- Excellent written and spoken English.
- Experience preparing technical quotations.
- Strong customer service and communication skills.
- High attention to detail.
- Ability to work independently in a remote environment.
- Strong computer skills including Microsoft Office.
- Work directly with an Australian engineering company.
- Exposure to international industrial projects.
- Career progression opportunities.
- Ongoing technical training.
- Supportive and collaborative work culture.
- Competitive salary
- Opportunity to grow into Technical Sales, Applications Engineer or Sales Manager roles.
How to Apply
Please submit:
- Updated Resume
- Cover Letter
- Details of pump brands you have worked with
- Industries you have supported (Mining, Water, Wastewater, Oil & Gas, Food, Chemical, Agriculture, etc.)
- Current CTC
- Expected CTC
- Notice Period
If you are passionate about industrial pumps, technical sales, and delivering outstanding customer service, we'd love to hear from you and welcome you to the Foundation Pumps team.