Roles and Responsibility

- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Work effectively in a rapid-paced environment and meet targets.
- Collaborate with team members to achieve goals.
- Maintain accurate records of interactions and transactions.
- Continuously improve skills and knowledge to enhance performance.

Job Requirements

- Strong communication and interpersonal skills.
- Ability to work in a team environment and adapt to changes.
- Basic computer skills and familiarity with CRM software.
- Strong problem-solving and analytical skills.
- Ability to handle multiple tasks and prioritize responsibilities.
- Freshers or candidates with up to 6 months of experience can apply.

About Company

TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading company in the CRM/ IT Enabled Services/BPO industry, committed to providing exceptional services to its clients.

📌 Business Analyst (Kolkata)
🏢 TP
📍 Kolkata