1. Job Summary

The Sales Coordinator will be responsible for supporting the sales team and ensuring smooth execution of all sales-related activities. The role involves managing customer orders, preparing quotations, handling purchase orders (PO), coordinating dispatches, and maintaining accurate sales records. Strong proficiency in Excel, documentation, and coordination with internal departments is essential.

2. Key Responsibilities A. Sales Operations & Coordination

- Receive customer inquiries and assist with order processing.
- Prepare quotations, proforma invoices, and sales documents.
- Coordinate with production, stores, logistics, and accounts for timely dispatch and order fulfillment.
- Track daily sales orders and delivery schedules.
- Maintain customer database and update sales trackers.

B. Purchase Order (PO) Handling

- Review purchase orders received from customers.
- Verify PO details such as material name, quantity, rate, delivery date, billing address, and GST details.
- Ensure PO terms match the quotation or agreed price.
- Enter PO information into ERP/Excel and communicate discrepancies to the sales head.
- Follow-up with clients for revised or corrected PO when required.

C. Documentation & Reporting

- Prepare daily/weekly/monthly sales reports in Excel.
- Maintain MIS data related to sales, dispatch, and collections.
- Ensure all documents required for dispatch (invoice, e-way bill,



test certificate, packing list) are prepared correctly.
- Maintain filing of soft and hard copies of POs, invoices, and agreements.

D. Customer Communication & Support

- Follow up with customers for order status, payments, and dispatch details.
- Resolve customer queries related to product availability, delivery, and pricing.
- Maintain strong professional relationships with clients.

E. Internal Coordination

- Coordinate with Accounts for invoice generation & payment follow-up.
- Liaise with Production/Factory for material readiness.
- Work closely with Logistics for timely dispatches.

3. Required Skills & Competencies

- Strong knowledge of PO processing and sales documentation.
- Advanced Excel skills (VLOOKUP/XLOOKUP, Pivot Table, Data Validation, Basic formulas).
- Valuable communication skills (email and verbal).
- Knowledge of chemical products/chemical industry will be preferred.
- Ability to multitask and manage deadlines.
- Strong attention to detail.

4. Qualifications & Experience

- Graduate in any discipline (B.Com/BBA preferred).
- 25 years of experience as a Sales Coordinator in a manufacturing or chemical industry.
- Experience working with ERP/Tally/SAP will be an added advantage.

Preferred candidate profile:

Specify required role expertise, previous job experience, or relevant certifications.

📌 Sales Coordinator (Kolkata)
🏢 Ambica Dhatu
📍 Kolkata