Hiring Requirement International Blended Process Executive
Mandatory Requirements
- 2–5 years of overall experience.
- Mandatory: Minimum 1 year of hands-on experience in an International Telecom Process.
- Mandatory: Minimum 1 year of experience in Telecom Customer Service with L1 & L2 Troubleshooting.
- Candidates must have practical experience troubleshooting telecom services
- Excellent English communication skills with C2-level proficiency (near-native fluency).
- Prior experience in an International Voice or Blended Process is mandatory.
- Strong listening, analytical, and problem-solving skills.
- Comfortable working in rotational shifts.
- Qualification: Any Graduates
Preferred Profile
- Candidates with experience supporting customers from the US, UK, Australia, or other international telecom markets.
- Candidates with a neutral accent and excellent pronunciation.
- Preference will be given to candidates with prior BT experience.
- Candidates with International Telecom Customer Support experience handling L1 & L2 Technical Troubleshooting will be given preference.
- Experience in customer support, technical support, service provisioning, or customer retention within the telecom domain.
Significant Note:
Telecom experience is mandatory. Please do not share profiles from Banking, Healthcare, Travel, E-commerce, BFSI, or other non-telecom processes. Only candidates with hands-on experience in International Telecom Customer Service and L1 & L2 Troubleshooting will be considered.
Notice Period: Immediate Joiners.
Location: Kolkata
Job Type: Work From Office
Shift: UK
5 working days 2 weekly offs
📌 International Blended Process Executive-BPO-&(Immediate Joiners) (Kolkata)
🏢 Linkstrat Business Solution
📍 Kolkata
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