- Manage a portfolio of existing clients to ensure high levels of customer satisfaction and retention.
- Identify new business opportunities through hunting, networking, and relationship-building with potential clients.
- Develop and execute strategies for acquiring new SME customers for the company's IT services offerings.
- Collaborate with internal teams to deliver exceptional service delivery and resolve any issues that may arise.
Job Requirements :
- 1-10 years of experience in B2B sales, corporate selling, institutional sales, or enterprise sales.
- Proven track record in account management, new client acquisition, and relationship management.
- Robust understanding of the IT services industry trends and market dynamics.
- Excellent communication skills for effective field sales interactions.