Position Overview

We are looking for an experienced and driven Manager Business Development to spearhead growth initiatives in the logistics sector, with a primary focus on Customs House Agent (CHA) services. The role requires deep knowledge of international trade regulations, customs clearance processes, and freight forwarding operations. The ideal candidate will be adept at building strong client relationships, identifying new business opportunities, and ensuring compliance with customs and regulatory frameworks.

Key Responsibilities

- Business Growth & Strategy
- Develop and execute business development strategies to expand CHA and logistics services.
- Identify new clients in import/export, manufacturing, and trading sectors.
- Explore opportunities in freight forwarding, warehousing, and allied logistics services.

- Client Acquisition & Relationship Management

- Build and nurture long-term relationships with importers, exporters, shipping lines, and freight forwarders.
- Negotiate service agreements and contracts to maximize profitability.
- Act as a trusted advisor to clients on customs clearance and compliance matters.

- Regulatory & Compliance Expertise

- Stay updated on customs regulations, DGFT policies, GST implications, and international trade laws.
- Ensure business proposals and operations comply with customs and port requirements.

- Market Research & Analysis

- Monitor industry trends, competitor activities,



and government policy changes affecting logistics and CHA services.
- Provide insights to management for strategic decision-making.

- Team Leadership

- Lead and mentor the business development team to achieve revenue targets.
- Collaborate with operations, documentation, and compliance teams to deliver seamless client service.

- Performance Monitoring
- Track KPIs such as client acquisition, revenue growth, and service quality.
- Prepare periodic reports and present progress to senior leadership.

Qualifications & Skills

- Bachelor’s/Master’s degree in Business Administration, International Trade, Logistics, or related field.
- 6–10 years of experience in business development within logistics/CHA/freight forwarding.
- Robust understanding of customs clearance processes, HS codes, and trade documentation.
- Proven track record of client acquisition and revenue growth in logistics.
- Excellent negotiation, communication, and presentation skills.
- Familiarity with ERP/CRM systems and MS Office Suite.
- Leadership experience with the ability to manage and motivate teams.

Desired Attributes

- Entrepreneurial mindset with a strong focus on compliance and client satisfaction.
- Ability to navigate complex regulatory environments with confidence.
- Strong networking skills within the logistics and trade community.
- Resilience and adaptability in a fast-paced industry.Role & responsibilities

Preferred candidate profile

📌 Manager Business Development (Logistics Customs House Agents) (Kolkata)
🏢 TM International Logistics
📍 Kolkata