Field

Details

Role Title

SDM

Essential Educational Qualification and Experience

• Bachelor’s degree. Life sciences or medical degree preferred.
• 12-14 years of Pharmacovigilance (PV)/ Clinical Research/Life Science domain experience

Essential Skills

Good knowledge of Pharmacovigilance process, regulations, guidelines, Audits/Inspections

Role-

Assurance (Business Quality Assurance)

• Review/ approve, control, and maintain SOPs, SWIs, role descriptions and other project specific documents as applicable.

• Track audit/inspection findings to ensure timely closure.

• Monitor/ review RCA/CAPAs for deviations/ audit findings/ inspection findings/escalation/issues etc. as per process and within the target completion date.

• Monitor/review effectiveness checks of cumulative CAPAs and corresponding actions.

• Ensure appropriate RCAs and CAPAs are implemented for KPIs and SLAs target misses, audit findings etc.

• Train the team on Quality Management System (QMS) as applicable.

• Ensure Project Management is in place for project.

• Perform internal Assessment as per timeline.

• Perform evaluation of the process/procedures and liaise with operations team for risk assessment for any new activity/site to find out gaps and help in preparation of Mitigation/Improvement plan.

• Update project leadership with open CAPAs and risks status as per set timelines.

• Independently evaluate process adherence, quality, and compliance.





• Supports operations in driving excellence.

• Participate in all new business transitions and due diligence.

• Conduct sessions with respective stakeholders.

• Be Audit ready 24X7 and act as Single Point of Contact for all Audits & Inspections.

Compliance

• Monitoring of training compliance for all associates in PV engagement.

• Educate people and make them aware of importance of compliance.

• Tracking of training file compliance for all associates in PV engagement.

• Tracking of onboarding and off-boarding documentation for all associates in PV.

• Monitoring of document compliance across PV engagement.

• Be Audit ready 24X7 and act as Single Point of Contact for all Audits & Inspections.

• Perform spot audit checks to monitor CVs and RD compliance.

• Monitor/review RCA/CAPAs for deviations/audit findings/inspection findings/escalation/issues etc. as per process and within the target action date.

Training

• Onboarding of new joiners and facilitation of their organization and client training across PV.

• Facilitate preparation of training schedule of recent joiners.

• Facilitate preparation of job aids.

• Facilitate refresher training as and when required.

• Query resolutions.

• Conducting Project level Training audit.

• Centralized Compliance wire tracking.

• Preparation and Maintenance of PGTP.

📌 SDM-IOA Delivery (Kolkata)
🏢 Cognizant
📍 Kolkata