Oversee order dispatch processes, ensure on-time delivery, and coordinate with clients to
confirm requirements and schedule deliveries.
- Manage vendor registration and complete on-boarding documentation, ensuring
compliance and timely activation.
- Prepare and maintain primary and secondary MIS reports for monthly reviews, providing
actionable insights.
- Manage and update CRM systems to ensure accurate customer data and activity tracking
- Track leads, sales activities, and pipeline movement for B2B support
- Coordinate with B2B clients and distributors for order fulfillment and issue resolution. Role & responsibilities
Internal Coordination and Process Management
- Maintain accurate records of orders, inventory, and dispatch details
- Ensure timely and accurate order dispatches by coordinating with warehouse and logistics
teams. Proactively resolve delays or issues.
- Place orders for packaging materials as per requirement and maintain adequate stock
levels
- Ensure proper inventory tracking across B2B and B2C channels
- Act as the central point of coordination between:
- Sales team
- Warehouse/logistics
- Vendors