We are looking for a proactive, persuasive, and customer-focused qualified to drive lead generation and support the sales journey from the first interaction to site visit conversion. As a Asst. Manager - Pre-Sales, you will play a critical role in connecting with potential customers, understanding their requirements, and creating strong first engagement experiences that contribute to business growth.

As a Asst. Manager - Pre-Sales, you will be responsible for:

Lead Generation & Prospect Management

- Maintain and organize a structured database of potential leads generated through various channels.
- Connect with prospective customers through outbound calls, emails, and inbound lead follow-ups to generate quality site visits.
- Identify customer interest levels and ensure timely routing to the relevant sales team members for further closure.
- Source new sales opportunities through proactive outreach and relationship-building efforts.

Customer Engagement & Site Visit Coordination

- Understand customer requirements and provide relevant project information in a clear and professional manner.
- Convince and coordinate prospective customers for project site visits in alignment with the sales team.
- Handle customer queries over calls and emails with confidence, professionalism, and courtesy.
- Ensure a seamless pre-sales experience by maintaining strong follow-up discipline and consistent communication.

Relationship Building & Follow-up





- Establish and maintain positive relationships with prospective clients to build trust and long-term engagement.
- Stay updated with complete project knowledge to effectively communicate offerings and address concerns.
- Follow up diligently with leads to maximize walk-ins and improve conversion opportunities.
- Retrieve relevant customer information and ensure proper documentation for future follow-up.

Internal Coordination & Reporting

- Support marketing initiatives through coordinated calling and email campaigns.
- Work closely with sales and other internal stakeholders to ensure smooth lead handling and customer experience.
- Prepare and maintain accurate MIS reports, call records, and performance trackers.
- Meet assigned team targets and contribute toward overall business development goals.

Core Requirements

- Graduate in any discipline.
- Prior experience of 6-8 Years in pre-sales, tele calling, inside sales, or lead generation roles preferred.
- Strong written and spoken communication skills.
- Confident negotiation and convincing abilities with strong customer handling skills.
- Experience working with Telephony systems, CRM software, or lead management platforms.
- Good working knowledge of MS Office (Excel, Word, PowerPoint).
- Proven track record of generating successful site visits and customer walk-ins.

📌 Assistant Manager - Pre Sales (Mumbai)
🏢 Viceroy Properties
📍 Mumbai