We are looking for a skilled Process Trainer to join our team in the BPO/Call Centre industry. The ideal candidate will have 2 to 6 years of experience and be based in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.

Roles and Responsibility

- Develop and implement effective training programs for employees.
- Conduct regular training sessions to enhance employee skills and knowledge.
- Create engaging learning materials and presentations.
- Evaluate training effectiveness and provide feedback.
- Collaborate with management to identify training needs.
- Maintain accurate records of training activities and results.

Job Requirements

- Proven experience as a Process Trainer or similar role.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced setting.
- Excellent presentation and facilitation skills.
- Strong analytical and problem-solving skills.
- Experience with adult learning principles and instructional design methodologies.

📌 Process Trainer (Mumbai)
🏢 TP
📍 Mumbai