Role & responsibilities

- Deepen customer relationships to increase overall relationship value.
- Acquire new Non-Resident (NR), HNI accounts and generate referrals from existing customers.
- Drive remittances across all managed and sourced accounts.
- Conduct high-quality customer engagements over calls, following industry best practices.
- Promote adoption and usage of digital platforms such as mobile banking and the Optimus app.
- Increase product holdings per customer by cross-selling pre-approved products like credit cards and other banking solutions.
- Profile customers and recommend suitable banking products based on their needs and preferences.
- Ensure effective onboarding for Mobile/Net Banking, Bill Pay, SIPs, Insurance, Investment solutions, Retail and SME Loans, and other banking programs.




- Meet monthly operating plans to improve scorecard performance and decile rankings.
- Coordinate with internal teams to close retail asset and trade transactions generated through client engagement.
- Resolve customer queries and complaints promptly to meet Net Promoter Score (NPS) benchmarks.
- Ensure strict adherence to bank policies and compliance standards.
- Pitch Relationship Banking program perks and onboard eligible customers/groups.

Interested candidates can directly share their resumes with me on my Email ID [email protected] or Whatsapp Number (phone hidden).

📌 Virtual Relationship Manager(VRM)_Leading Bank_Mumbai (Thane)
🏢 V-Konnect
📍 Thane