Interview scheduling is the critical, often automated process of coordinating times between candidates and hiring managers to ensure efficient recruitment. It involves gathering availability, managing time zones, and using tools to prevent scheduling conflicts, ultimately improving the candidate experience, reducing time-to-hire, and decreasing no-shows.
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- When Asked For Interview scheduling The job Code, Type: Job Code # 52
- When Asked For E xit Interview Specialist The job Code, Type: Job Code # 55
Key Skills
- Minimum 4 years of experience in Interview Scheduling (any international Recruitment)
- Experience with HRIS systems (Workday, SAP SuccessFactors, BambooHR)
- Any Graduate
Key Responsibilities
- Manage and coordinate the scheduling of interviews, ensuring a seamless process for candidates and hiring teams.
- Maintain and update interview calendars to reflect current schedules and availability.
- Facilitate effective communication between candidates and hiring teams
- Collaborate with TA/HM to gather essential information for scheduling interviews.
- Identify and resolve any scheduling conflicts or issues that may arise.
- Provide regular status reports and updates to TA/HM regarding the scheduling process.
- Demonstrate strong communication skills and proficiency in Excel to manage data effectively.
- Solid interpersonal and communication skills.
- High attention to detail and organizational skills.
- Ability to multitask and manage priorities in a fast-paced environment.
- Customer service-oriented with a positive, professional attitude.
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
- Experience in a shared services or global business services (GBS) environment.
- Familiarity with Interview scheduling automation tools or platforms.
- Understanding of US employment laws and compliance
Profile 2 : Exit Interview Specialist
Summary
An Exit Interview Specialist is a specialized HR professional responsible for managing the offboarding process, conducting structured interviews with departing employees, and analyzing feedback to reduce turnover and improve company culture.
Key Skills
- Minimum 4 years of experience in Exit Interview process.
- Experience in Working and Managing Group mailbox and SharePoint
- Ability to present date in a logical manner and client facing exposure
- Any Graduate
Key Responsibilities
- Should have knowledge and understanding of the Exit Interview Call handling.
- Strong communication and listening skills are mandatory for this role.
- Schedule and conduct Exit Interview with the departing employees.
- Working and managing Group mailbox and SharePoint is must.
- Maintain confidentiality and ensure objective, unbiased discussion.
- Liaison with Ethics and compliance team on ethics related concerns.
- Writing emails and providing clarification to the employees.
- Collaborating with stakeholders for any exceptional/new scenario.
- Preparing and publishing weekly and monthly reports of all transaction processed.
- Understand the concept of SLAs and adherence to it.
- Able to handle work as an individual contributor om this role and at the same time be a team player.
- Experience in handling pilot transition/knowledge transfer exposure will be a good value diligence and have good organizational skills.
- Should have the ability to present date in a logical manner and client facing exposure in a must.
- Basic computer knowledge required (MS- Office Applications)
- Knowledge of Microsoft SharePoint
- Knowledge of Qualtrics (Good to Have)
- Strong Command on English Speak, Listen & Write as Native language