We are looking for a proactive and result-oriented Customer Relationship Manager (CRM) to handle client relationships, for our agricultural farm land real estate projects. The role requires post sales coordination with customers, sales team, and site staff while ensuring accurate tracking and compliance.

Key Responsibilities:

. Customer Relationship Management:

- Act as a single point of contact for customers from booking to registration
- Handle customer queries, complaints, and provide timely resolutions
- Maintain solid relationships to ensure customer satisfaction and referrals
- Coordinate with clients for documentation, agreements, and registration process
- Provide regular updates to customers regarding project/site progress

. MIS & Reporting:

- Prepare daily, weekly, and monthly MIS reports
- Generate reports on sales, customer queries, complaints,




- Provide data support for management decision-making
- Maintain proper digital and physical records

. Coordination:

- Coordinate between Sales, Legal, Accounts, and Site Teams
- Support management in smooth execution of land transactions
- Assist in resolving customer issues related to land allotment or possession

Key Skills Required:

- Strong communication and skills
- Basic Knowledge of real estate/agriculture Farm land transactions
- Proficiency in MS Excel and CRM
- Ability to handle customers and pressure situations
- Good documentation and organizational skills

Qualifications:

- Graduate

Location

CBD Belapur ( Navi Mumbai )

📌 Customer Relationship Manager (CRM) Agriculture Farm Land Projects (Navi Mumbai)
🏢 Infinity Offshore Solutions
📍 Navi Mumbai