As a QualityManager, you will leverage on your analytical skills to create a metric-driven determination of our successes. You will identify opportunities for improvement and help develop impactful and measurable action plans to address these. You must be highly motivated by the chance to effect change and bring these plans to fruition.
So do you have what it takes to become a QualityManager?
Requirements:
- At least three (3) years of experience in qualitymanagement in a BPO environment
- Excellent communication and presentation skills
- Knowledgeable in performance data management and analysis