Responsibilities

- Process cash transactions, transfer transactions and clearing of instruments
- Receipt processing of cheques, demand drafts, dividend warrants, pay orders other instruments, bills for deposits up to authorized limits
- Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
- Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
- Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Requirements

- 2-4 years Banking Experience
- Graduate preferably Banking/Commerce




- Excellent interpersonal and communication skills
- Ability to build robust relationships with clients.
- Responsible
- Ability to meet deadlines.
- Knowledge about internal/external regulations.
- Good Computer Knowledge

Job

Operations

Schedule

Regular

Employee Status

Full time

Location

Mumbai

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Officer, Customer Service Officer, Consumer Banking Group (Mumbai)
🏢 DBS Bank
📍 Mumbai