We are looking for a highly skilled and experienced Customer Service qualified to join our team at NJ AMC. The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and courteously.

- Provide excellent customer service through various channels, including phone, email, and chat.

- Resolve complaints and concerns in a timely and efficient manner.

- Collaborate with internal teams to improve overall customer experience.

- Develop and maintain knowledge of products and services to provide accurate information.

- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Strong communication and interpersonal skills are essential.





- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Excellent problem-solving and analytical skills are required.

- Strong attention to detail and ability to maintain accuracy.

- Ability to adapt to changing situations and priorities.

- Strong teamwork and collaboration skills are necessary.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service ( PMS ) Professional (Mumbai)
🏢 NJ Mutual Fund
📍 Mumbai