Network & Security Engineer- L2 Job Description,

Experience - 4 to 7 Years

Job Description:

Roles & Responsibilities:

- Manage the clients Network and Security devices remotely.
- Troubleshooting Routing, Switching & Security issues.
- Adapt/Suggest any Network design changes as and when needed.
- Responding to emergency situations and performing effective troubleshooting during production outages. Lead and manage the incident calls. Escalate the issues to OEMs/Vendors.
- Troubleshoot all networking problems to ensure minimum downtime & maximum availability.
- Perform Change Management and Incident management as per the process.
- Documentation for all the technologies used for customers setup.
- Ability to create accurate network diagrams and documentation for designing and planning network communication systems.
- Ready to work in 24*7 Shifts and able to manage the shift independently.
- Work independently with minimum or no supervision
- Lead and mentor L1 team members

Experience and Skill must require (Essential):

- 4 to 7 years of prior relevant experience in switching, routing, and firewall
- Knowledge and experience installing and supporting Palo Alto Security Appliances (minimum 3 years).
- Palo Alto Networks certification preferred PCNSA or PCNSE.
- Palo Alto expertise in design, configuration, migrations, tuning and customisation of features.
- Thorough knowledge of Panorama, WildFire, Global Protect VPN.
- Fortinet Firewall Experience is desired.
- Considerable knowledge and experience in setting up Cisco network components, specifically Layer 2 and Layer 3 switches, Nexus 9K Series Switches,



Cisco Routers, WLC and Cisco ISE.
- CCNP Certified (Minimum Routing and Switching) certified (or higher).
- Knowledge of BGP, OSPF, EIGRP, STP, TRUNKS, VLANs, Port-Channel, Static routing, HSRP, VRRP, MST
- Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping/ QoS, VPN
- Considerable knowledge and experience in Site-To-Site VPN and RA VPN technology, VSS and VPC
- Familiarity with Data Centre environment and hosted deployments/cloud
- Experience of supporting clients remotely and face to face
- Experience with Wireshark or other protocol analyzer
- Excellent communication skills both written and verbal
- Must be flexible to work outside of business hours as per business requirements.
- Needs to be able to remain calm under pressure and ensure a logical thought process is maintained.
- Should have the ability to investigate complex WAN and Datacenter LAN issues in a multiproduct environment, Ability to handle complex network issues independently.
- Should have exposure to ITIL practices.
- Robust vendor management skills needed.
- Should have passion towards new trends in technology.

Network Products Experience:

Classification: Company Internal

- Cisco Routers 8300, 4400, 4300, ASR1K
- Cisco Switches 9500, 9400, 9300, 4500, 3800, 2900
- Cisco WLC 9800, Access Points 9120, 3802, 2802
- Palo Alto Firewalls PA-3200, PA-1400, VM Firewalls
- NMS - Solarwinds, Kiwi Syslog and Netflow Analyzer

Please share updated resume with professional photo on the resume and for more details WHATSAPP on (phone hidden) (Sharon Daniel)

📌 Network Engineer (Mumbai)
🏢 Tech Mahindra
📍 Mumbai