Job Title

Cluster Manager Axis Bank

Function

Axis CBG Banking

Department

HDFC Channel

Reporting To

(Title)

Circle Relationship Head

Job Band

JB 10

Superior s

(Title)

Zone Relationship Head

Birla Sun Life Insurance

Location

Zone Office

Business

Life Insurance

Job Description

Job Purpose

To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance.

To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

Dimensions

- Manpower (Nos.): 1011 depending Branch Spread
- Business Impact: Annualized Premium (AVG) 5 10 Cr
- Complete accountability of the Sales Target of the Vertical which has a direct impact on the Relationship's topline target.
- Customer Complaints: 0
- Persistency: 80% Premium Persistency, 80% Policy Persistency

3) Job Context Major Challenges

- Market volatility as BSLI predomitly sells unit linked policies
- High dependency on HDFC Branch Banking Model in Open Architecture with own priorities
- Balancing between process requirements and expectations of the Channel partners

4) Principal Accountabilities

- Achieve Targets (Premium Revenue) in order to contribute in overall growth of the company
- Continuous interaction with the channel partners (Multiple Branch Heads of the Bank)
- Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH
- Aggressively downloading all the RnR activities running by the organisation




- Create Innovative ways to have Branch Activities to increase the customer penetration
- Executes smooth function of the sales and other processes in order to maximise business potential
- Relation Ship Management: Open Architecture
- To Handle Bank customers requirements with the best services and products ranges
- To be equipped with insurance and Bank Products knowledge
- To manage the relationship at all the levels to have the desired outputs
- Building current business opportunities within the allocated area/relationships to maximise the productivity / Top Line
- Identify innovative methods working with the relationship to enhance penetration of the database
- FLS Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused
- Ensure Product Mix Trad 50% : ULIP 40% : Term 10%
- 15% Business More than TATA Provide inputs for new products Sales Pitch, basis an indepth understanding of Channel needs
- Identify training needs for the inhouse and channel partner team
- Execute the right method of business acquisition in order get the profitable mix for the organisation
- Scrutinise the business on regular basis and give the relevant information to superiors
- Interact with the customers through welcome calls
- Achieve Persistency targets as per the company norms so that renewals take place on time
- Communicate with customers and resolve queries as and when required to ensure that renewal takes place on time

5) Relationships (If Applicable)

- Internal: Support Executives, Trainers, HR, Issuance Coordinator, Client Service
- Daily / Monthly / As and When Required

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 TM- CBG- Cluster Manager Axis (Mumbai)
🏢 Aditya Birla Insulators
📍 Mumbai