Profile: Customer Service (CCU RL)- Kotak Mahindra Bank (Mutual Fund)

Key Responsibilities:

- Handle inbound customer calls related to Mutual Fund products.
- Respond to customer queries via phone, email, and chat.
- Provide information on Mutual Fund schemes, SIPs, NAVs, transactions, and account-related queries.
- Resolve customer concerns within defined TAT and maintain accurate records.
- Ensure excellent customer service and identify cross-selling opportunities where applicable.

Eligibility:

- Graduate in any discipline.
- Age: 2030 years.
- Excellent verbal and written English communication skills.
- Experienced candidates preferred.
- No employment or education gap exceeding 6 months.

Salary & Benefits:

- Up to 4.50 LPA CTC (based on interview performance).
- Direct payroll with Kotak Mahindra Bank.

Work Schedule:

- Rotational day shifts between 7:00 AM and 8:00 PM.
- 9-hour shift (including breaks).
- 8 scattered weekly offs per month.
- Must be versatile to work on Sundays and public holidays.

Interested candidates can apply now.

For interview scheduling and further details,

Contact On:HR Sakshi - (phone hidden)

📌 Kotak Mahindra Bank - Mutual Fund (CCU RL) - Customer Support (Thane)
🏢 Credicus Business Services
📍 Thane