- Bachelor's degree in Engineering or a related field.
- Minimum of 3+ years of hands-on experience in managing enterprise firewalls, with current experience working at the L2 support level.
- Firewall OEM certifications (Palo Alto, Check Point, Fortinet, etc.) will be an added advantage.
- Technical Skills & Responsibilities
Firewall Administration
- Manage and troubleshoot enterprise firewalls, including Palo Alto, Check Point, and Fortinet.
- Independently diagnose and resolve firewall-related incidents and issues.
- Perform firewall upgrades, configuration changes, and maintenance activities independently.
- Coordinate with OEM Technical Assistance Center (TAC) teams for issue resolution when required.
Network Administration
- Strong understanding of switching and routing concepts.
- Experience in managing and troubleshooting Cisco switches and related network infrastructure.
Web Application Firewall (F5 WAF)
- Minimum of 1+ year of hands-on experience in administering F5 Web Application Firewall (WAF).
- Configure and onboard recent applications onto the WAF platform.
- Analyze, debug, and resolve WAF-related issues while ensuring optimal security and application availability.
Preferred Skills
- Strong analytical and troubleshooting abilities.
- Excellent communication and coordination skills.
- Ability to work independently in a production support environment.
- Experience with change management and incident management processes.