Head Global Miles Partnerships

MyWayMiles (MWM)

Location: Mumbai

Reporting To: Business Head – MyWayMiles

About the Role

The Head – Global mILES Partnerships is responsible for building and managing the supply-side ecosystem powering the MyWayMiles platform.

The role owns the sourcing, commercial negotiation, onboarding and lifecycle management of Airline, Hotel, Retail and Lifestyle loyalty partners across global markets.

The objective is to continuously expand Vernost's partner network while securing commercially competitive loyalty currency pricing and attractive commercial constructs that maximise customer value and platform profitability.

Purpose

Build the world's most comprehensive loyalty partner network for MyWayMiles.

Primary Responsibilities

1. Airline Partnerships

Build direct relationships with:

- Airlines
- Frequent Flyer Programs
- Loyalty Heads
- Commercial Teams

Negotiate:

- Miles purchase agreements
- Two-way exchange
- Earn & Burn
- Issuance
- Distribution

2. Hotel Partnerships

Source global hotel loyalty partners.

Negotiate:

- Point pricing
- Settlement
- Redemption
- Exchange rights

3. Retail Partnerships

Develop partnerships with:

- E-commerce
- Fashion
- Lifestyle
- Fuel
- Grocery
- Digital Wallets
- Gift Card Programs

Examples:

- Flipkart
- Arvind Fashion
- Aditya Birla Fashion
- Tata
- Reliance
- Lifestyle Retail

4. Commercial Negotiation

Own negotiations for:

- Point Cost
- Commercial Margin




- Settlement Cycle
- Float
- Redemption Rights
- Marketing Support
- Exclusivity
- Distribution Rights

Objective:

Secure best-in-class point pricing.

5. Partner Onboarding

Coordinate with:

- Product
- Technology
- Operations
- Finance

Ensure:

- API readiness
- Commercial readiness
- Testing
- Go-Live
- Partner Enablement

6. Existing Partner Growth

Grow commercial value from existing partners.

Identify opportunities for:

- New corridors
- Recent geographies
- Promotions
- Bonus campaigns
- Co-marketing

7. Supply Strategy

Build an annual roadmap covering:

- Priority Airlines
- Hotel Chains
- Retail Partners
- Geographic expansion
- Commercial priorities

Maintain a partner pipeline aligned to demand generated by the MWM Business Head.

Success Metrics

Measured on:

- Number of new partners onboarded
- Commercial point rates negotiated
- Revenue generated from partnerships
- Time to onboard
- Partner satisfaction
- New corridors launched
- Partner retention
- Margin improvement
- Exchange coverage across geographies

Ideal Candidate

10–15 years experience in:

- Airline Loyalty
- Hotel Loyalty
- Partnerships
- Business Development
- Loyalty Commerce
- Travel Distribution

Strong understanding of:

- Airline economics
- Loyalty currencies
- Points valuation
- Settlement
- Partner contracting
- Commercial negotiations

📌 Head Global Miles Partnerships (Mumbai)
🏢 Vernost Marketing
📍 Mumbai