- Candidate should be a Graduate with 5 to 8 years of customer service experience in a Freight Forwarding business.
- He / She will be responsible for overseeing customer service, ensuring timely and competitive rate quotations, shipment tracking, and effective coordination with all stakeholders.
- Candidate must have handle Ocean Import and Air Import products.
- The role requires maintaining high levels of customer satisfaction, resolving escalations, and driving process improvements.
Desired profile of the candidate:
Candidate should be Graduate with 6 to 8 years of experience in Freight Forwarding company. Candidate should be energetic with good communication skills and a team player.