- Handle inbound and outbound customer calls professionally.
- Connect with prospective customers and generate interest in company projects/services.
- Qualify leads and update customer information in CRM systems.
- Schedule site visits, meetings, and follow-up interactions for sales teams.
- Maintain regular communication with prospects to nurture leads.
- Address customer queries and provide accurate information about products/projects.
- Coordinate with the sales team to ensure seamless customer engagement.
- Maintain records of customer interactions, leads, and follow-up activities.
- Deliver exceptional customer service and ensure a positive customer experience.
Candidate Profile
Preferred Qualifications
- Prior experience in the Real Estate industry will be highly preferred.
- Candidates from other industries with excellent communication and customer engagement skills may also be considered.
Mandatory Skills
- Strong verbal communication and interpersonal skills.
- Excellent customer-handling and relationship-building abilities.
- Experience managing inbound and outbound calls.
- Ability to perform lead qualification and follow-up activities effectively.
- Strong persuasion and negotiation skills.
- Basic computer knowledge and CRM proficiency preferred.
- Ability to work in a target-driven and fast-paced setting.
Experience
- Relevant experience in Presales, Telecalling, Customer Support, Customer Service, Lead Generation, or Real Estate Sales Support preferred.
Joining Criteria
- Immediate joiners will be given preference.
- Candidates serving a notice period of up to 1 week may also be considered.
📌 Presales Executive (Mumbai)
🏢 Adecco India
📍 Mumbai
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