07 Aug
|
NR Consulting
|
Thane
07 Aug
NR Consulting
Thane
Key Responsibilities
- Handle calls with international customers professionally and courteously.
- Understand customer requirements and recommend appropriate services and membership plans.
- Build solid customer relationships through effective communication and active listening.
- Resolve customer queries, concerns, and complaints within defined service levels.
- Meet individual and team sales, conversion, and customer satisfaction targets.
- Maintain accurate customer records and update CRM systems after every interaction.
- Follow company policies, quality standards, and compliance guidelines.
- Coordinate with internal teams to ensure timely issue resolution and customer satisfaction.
📌 International Voice Process Executive (Thane)
🏢 NR Consulting
📍 Thane