Mumbai Candidate requirement.

Job Nature: Full time / Permanent

Location: Mumbai / Remote

Years of Experience: Minimum 2+ years of relevant experience with good communication skills

Job Description:
We are looking for an SAP L1 Consultant responsible for providing first-level support for SAP systems, monitoring system health, handling user issues, and performing basic troubleshooting activities. The candidate should have knowledge of SAP Basis operations, user administration, system monitoring, and incident management processes.

Key Responsibilities:

- Perform SAP user administration activities such as user creation, locking/unlocking users, and password resets using SU01.
- Troubleshoot basic SAP GUI connection issues and system login-related problems.
- Handle printer configuration and spool-related issues.
- Monitor and troubleshoot failed background jobs and escalate complex issues.
- Perform transport status checks and basic RFC connection checks.
- Monitor system alerts including disk space, CPU, memory utilization, and system performance issues.
- Collect required information for performance-related complaints and coordinate with L2/L3 teams for resolution.
- Monitor SAP system availability and application server status.
- Support daily SAP health check activities and prepare monitoring reports.





Daily SAP Health Check Report Activities:
L1 Consultant is responsible for preparing daily health check reports covering:

- System Availability Status
- Application Server Status
- HANA Database Status
- Background Job Monitoring
- Short Dump Analysis (ST22)
- System Logs Review (SM21)
- Failed Updates Monitoring
- Backup Status Check
- File System Usage Monitoring
- CPU & Memory Utilization
- Interface Status Monitoring
- Open Critical Incidents Tracking

Required Skills:

- Basic understanding of SAP Basis administration.
- Knowledge of SAP user management (SU01).
- Understanding of SAP monitoring transactions and troubleshooting processes.
- Basic knowledge of SAP HANA, database monitoring, and system performance checks.
- Good analytical, communication, and incident-handling skills.
- Ability to work in a support environment and follow escalation procedures.
- Strong understanding of SAP Security and Authorization concepts.
- Hands-on experience with SAP roles, profiles, and user management.
- Knowledge of SAP GRC Access Control is preferred.
- Experience with SAP ECC/S4HANA security environments.
- Positive troubleshooting, analytical, and communication skills.

📌 Sap Security Consultant (Mumbai)
🏢 SAPPHIREINFOTECH
📍 Mumbai