Eligibility Criteria

- Graduate in any discipline (Freshers are welcome to apply)
- Strong verbal communication skills in English
- Good listening and interpersonal skills
- Basic computer knowledge
- Customer-focused attitude and willingness to learn

Job Responsibilities

- Handle incoming customer calls professionally.
- Understand customer concerns and provide accurate resolutions.
- Maintain a courteous and professional attitude during interactions.
- Escalate complex issues to the appropriate department when required.
- Record customer interactions accurately in the system.
- Meet quality, productivity, and customer satisfaction targets.
- Follow company policies and process guidelines.

Salary & Benefits

- 16,000 in-hand salary for regular candidates.
- 18,000 salary for linguistic candidates (candidates proficient in additional languages as per business requirements).
- Opportunity to gain experience with a reputed organization.
- Qualified training and career growth opportunities.
- Supportive work environment.

Work Schedule

- Working Days: 6 days a week
- Weekly Off: Rotational
- Shift Timings: Between 9:00 AM -8:00 PM
- Candidates will work any 9-hour shift within the above time window.

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📌 Inbound Customer Care Executive (Mumbai)
🏢 Credicus Business Services
📍 Mumbai