* Develop and execute the organization's Digital Transformation & AI strategy aligned with business objectives.

* Lead the delivery of digital transformation initiatives on time and within budget.

* Drive AI and automation to improve loan processing, increase STP, and reduce operating costs.

* Enhance customer and employee experience through AI-enabled digital solutions.

* Establish enterprise-wide AI governance, data governance, and responsible AI practices.

* Implement AI solutions across underwriting, fraud detection, collections, and customer servicing.

* Leverage predictive analytics and alternative data to strengthen credit risk management and portfolio quality.

* Expand digital customer acquisition and improve servicing through digital channels.

* Deploy Generative AI solutions to enhance employee productivity and decision-making.

* Build AI-powered dashboards and analytics for business insights and executive reporting.

* Foster a culture of innovation, digital adoption, and continuous improvement across the organization.

* Collaborate with business, technology, risk, and compliance teams to drive successful digital transformation.

📌 Head Digital Transformation (Ahmedabad)
🏢 MAS Financial Services
📍 Ahmedabad