Company name: Arthpay / GVP Infotech
https://arthpay.com/
Job Role: Java Production Support

Experience: 2+ years

Location: Turbhe, Mumbai
Employment Type: Full time
Shift Timings: General timings

Below is the detailed job description for the same.

Key Responsibilities

- Error Resolution: Troubleshoot and resolve basic to intermediate issues in Java-based applications, ensuring minimal downtime and optimal performance.
- Client Communication: Engage with clients to understand issues, provide updates, and ensure customer satisfaction through clear and professional communication.
- Daily Standups: Participate in daily standup meetings to discuss task allocations, project updates, and collaborate with cross-functional teams.
- Code Debugging: Analyze and debug Java code to identify root causes of issues and implement effective solutions.
- Incident Management: Monitor and manage incident tickets, ensuring timely resolution and documentation of solutions in the ticketing system.
- Collaboration: Work closely with development, QA, and product teams to escalate complex issues and contribute to long-term solutions.
- Documentation: Maintain detailed documentation of issues, resolutions, and processes to support knowledge sharing and process improvement.
- Performance Optimization: Assist in identifying performance bottlenecks in applications and suggest improvements to enhance system efficiency.
- On-Call Support:



Provide on-call support as needed to address critical issues outside regular working hours.

Required Skills and Qualifications

Technical Expertise:

- Hands-on experience with Java 8+
- Strong experience in Spring Boot
- Experience with React.js
- Good knowledge of PostgreSQL
- Experience in developing and consuming RESTful APIs
- Proficiency with Git for version control
- Working knowledge of Docker and containerized application deployment
- Minimum 2 years of hands-on experience in Java development and/or production support
- Experience debugging and resolving issues in Java-based applications in a production workplace
- Strong problem-solving, analytical, and communication skills

Soft Skills:

- Excellent communication skills to interact with clients and internal teams effectively.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Team player with a proactive and collaborative approach.

Education:

- Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Preferred Skills

- Familiarity with cloud platforms like AWS, Azure, or GCP.
- Experience with tools like JIRA, Confluence, or ServiceNow for issue tracking.
- Knowledge of Agile/Scrum methodologies.
- Basic understanding of DevOps practices and tools like Jenkins or Docker.

📌 Java Production Support (Navi Mumbai)
🏢 Arthpay
📍 Navi Mumbai