Responsibilities (Other duties may be assigned.)

- Manage Production Deployments
- Responsible for the overall success of assigned customer deployments as the single point of contact during the deployment period.
- Build and maintain strong relationships with key customer stakeholders
- Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track and on time.
- Manage customers to ensure all teams are aligned and deliverables are met
- Maintain project tracking and customer issue documentation within appropriate systems and database.
- Release Management, including Change Management Drive
- Continuous improvement of Release Standards and Processes
- Oversee and ensure efficient allocation of resources by ensuring projects stay within budget while maintaining quality standards and implementing cost-saving measures where appropriate

Education and/or Experience

- A college degree or equivalent work experience
- 2+ years of relevant work experience in Change and Release Management
- Prior experience in cloud, networking, security products, and enterprise network infrastructure is a plus

Knowledge, Skills and Abilities

- Strong decision-making and prioritization skills,



with the ability to operate effectively under pressure while managing multiple customers
- Strong problem-solving and analytical skills, with the ability to identify roadblocks and develop effective solutions
- Excellent verbal and written communication skills
- Ability to work on multiple projects simultaneously
- Excellent interpersonal skills, with the ability to build relationships with colleagues, customers, and stakeholders
- Collaborate with internal and customer teams to ensure an excellent customer experience
- Ability to work effectively in a distributed, fast-paced, and agile team environment
- Ability to present to large audiences and facilitate large-scale calls
- Strong project management and organizational skills
- Knowledge of AWS services: CloudFormation, EC2, S3, EMR, ECS, ECR, CodeDeploy, Autoscale, CloudWatch
- Actively and attentively engage in conversations to understand others' perspectives and needs

Technical Skills

- AWS Cloud Practitioner certification preferred
- Strong knowledge of specific technologies is ideal:
Databases: DB2, Oracle, SQL Server
Atlassian Products: Confluence, Jira

📌 Release And Deployment Manager (Mumbai)
🏢 Everestek Technosoft Solutions
📍 Mumbai