Experience supporting Loan Origination Systems (LOS). Knowledge of SQL queries and database troubleshooting. Understanding of application support processes and ITIL framework. Experience with incident, problem, change, and release management. rack application availability, SLA adherence, ticket trends, and support metrics. Present operational dashboards to leadership and stakeholders. Ensure compliance with organizational processes and audit requirements.
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📌 Application Support Engineer (Mumbai)
🏢 QualityKiosk Technologies
📍 Mumbai
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