Sodexo Group

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Job Description : Beverage Specialist & Barista Trainer

Department : Beverage manager Food platform

Role Type : Full-Time

Reports to: : Lead - Food Platform

Job Purpose

The Beverage Specialist & Barista Trainer is the custodian of coffee quality and other beverages. This role combines deep, specialized knowledge of coffee (from farm to cup) with the ability to design and deliver high-impact training frameworks. Your primary mission is to ensure that every cup or glass of beverages served across all locations meets exact specialty standards, while mentoring baristas and frontline team to become masters of their craft.

Key Responsibilities

1. Training Delivery & Curriculum Development

- Hands-on Workshops: Lead intensive, interactive training sessions for new hires and experienced baristas. Focus areas include espresso extraction theory, sensory calibration, milk texturing, advanced latte art, and alternative brewing methods (V60, Aeropress, Chemex).
- Instructional Design: Build and maintain visual Standard Operating Procedures (SOPs), training manuals, and pocket recipe guides that accommodate different learning styles.
- Skill Progression Track:



Establish a transparent benchmarking system (e.g., Basic, Intermediate, Advanced Barista) to encourage professional growth and internal promotion within the team.

2. Coffee Quality Assurance & Calibration

- Recipe Engineering: Collaborate with coffee roasters and sourcers to establish the ideal "brew recipe" (grind size, input dose, yield, extraction time) tailored specifically to each bean batch and roast profile.
- Site Quality Audits: Conduct routine, unannounced location audits to measure beverage consistency, taste, temperature, and presentation against established brand standards.
- Sensory Evaluation: Run regular cupping (tasting) sessions with teams to develop their sensory skills, enabling them to identify extraction defects (e.g., over-extraction, under-extraction) and fix them instantly.

3. Equipment Mastery & Preventative Care

- Technical Troubleshooting: Train baristas on the mechanics, dial-in processes, and deep-cleaning routines of commercial espresso machines and burr grinders.
- Operational Readiness: Ensure all baristas understand water filtration dynamics and how scale buildup impacts both coffee flavor and machine longevity.

Technical Competencies:

- Flawless mastery of microfoam texturing and the ability to consistently pour complex latte art patterns (Rosettas, Tulips, Hearts).
- Deep understanding of green coffee processing methods (washed, natural, honey), roasting chemistry, and how altitude alters taste characteristics.
- Familiarity with digital brewing tools like refractometers (TDS meters) for extraction analysis is a plus.

📌 Beverage Specialist & Barista Trainer-Coffee (Mumbai)
🏢 Sodexo
📍 Mumbai