- Handle customer inquiries, resolve issues, and provide excellent customer service via phone calls.
- Process transactions accurately and efficiently using computer systems.
- Maintain a high level of product knowledge to effectively address customer questions.
- Meet performance targets for call handling time, quality metrics, and sales goals.
Job Requirements :
- 0-2 years of experience in BPO/call center setting or related field.
- Excellent communication skills with the ability to articulate thoughts clearly over the phone.
- Basic computer literacy with proficiency in processing transactions through software applications.
📌 E commerce Fresher (Mumbai)
🏢 Lumina Datamatics
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.